THE FTE MODEL
Dedicated capacity creates continuity
An assigned professional can learn your systems, payers and daily priorities.
CLEAR OWNERSHIP
Give every queue a responsible specialist
Stable assignments reduce handoff gaps and make performance easier to manage.
DAILY ALIGNMENT
Operate as one connected team
Short meetings, shared worklists and escalation rules keep work moving.
QUALITY CONTROL
Measure accuracy alongside output
Audit claims, coding decisions and follow-up actions with consistent feedback.
SCALABLE SUPPORT
Add capacity without rebuilding workflows
Expand dedicated roles as volume and specialty needs change.
NEXT STEP
Design the role before hiring
Define scope, access, KPIs and management cadence for each FTE.