DME Billing Documentation Guide
Accurate DME billing documentation connects the practitioner’s order, the medical record, delivery evidence and the submitted claim. When one element conflicts with another, suppliers can face avoidable rejections, documentation requests or denials.
CMN and DIF rules changed
For Medicare dates of service on or after January 1, 2023, suppliers should not submit Certificates of Medical Necessity or DME Information Forms. CMS now relies on information in the claim and medical record. Older dates of service may still follow the prior requirements.
What should the billing team verify?
- The Standard Written Order contains the beneficiary, item, quantity when applicable, practitioner, order date and signature elements.
- Face-to-face, written-order-prior-to-delivery and prior-authorization rules are checked for the specific item.
- Proof of delivery identifies the delivered item and supports the billed date of service.
- The HCPCS code, modifiers, rental or purchase status and medical record tell the same story.
Connect the DME billing cluster
Use the commercial service page when evaluating an outsourced workflow, and the compliance guide when investigating recurring DME claim denials.
Educational content only. Confirm current CMS, DME MAC and payer-specific requirements for each item.