How To Choose An Offshore Medical Billing Company?
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How To Choose An Offshore Medical Billing Company?

Besides providing medical treatment, there are several other regular tasks that the healthcare providers are supposed to execute, such as billing and coding processes. Outsourcing such tasks to a reputed medical billing company in India can save much time to focus on the patients and their treatment. Undoubtedly, an offshore medical billing company spares healthcare professionals from handling large chunks of patient data for billing purposes. But finding a capable company is a big challenge for such healthcare providers.

With several medical billing companies worldwide, how can you choose the right one for undertaking your billing project? There can be several queries that fog the mind. To help you make the best choice for your hospital, certain factors need to be considered before hiring a medical billing company in India.

Best Ways to Choose a Top Medical Billing Company in India

1.Check if the Company have Past Experience & Strong Reputation

One of the most critical questions you need to ask the professional medical billing company is how long they have been doing this business and the feedback they are getting from their clients. The thumb rule is to choose a company that has been in the market for a considerable amount of time. It indicates that they have a strong and satisfied client base with the successfully implemented strategies. Also, simple review research won’t help to make the right choice. Instead, evaluate carefully the reviews from the medical professionals instead of regular people and then make an informed choice.

2. Check if the Company have ICD-10 Knowledge

The billing partner must have expert knowledge of ICD-10 (International Classification of Disease code) for offering error-free coding services. There are 70,000 codes used in the medical billing and coding with 140,000+ new codes as per the rules and regulations. Working with a billing company having an updated knowledge about ICD codes can prevent the insurance claims from returning to your hospitals.

3. Evaluate the Cost of Services in Advance

Getting a good deal in the billing services is quite difficult. Though there are cheaper options available, they don’t offer quality services. So, if you are looking for cost-effective quality services, outsourcing your medical solutions to India is a great choice.

Of course, you should ask the following questions before finalizing the decision to evaluate the cost of services well in advance. Is there any discount available for availing the services for the large volume of billing? Are there any hidden costs involved?

Answers to such questions can help you chose a reliable medical billing company in India that fits your budget.

  1. Verify if Timely Reminders & Flexible Payment Options are Available

Choose a billing partner who values time and commitment. The best medical billing company is the one that offers a variety of options for payment and provides timely reminders for billing tasks. It is crucial to handle the payment matters with utmost care to avoid misunderstanding at a later stage.

    2. Check if the Medical Billing Partner is HIPAA Compliant

It is in your best interest to work with an ISO-certified medical billing company that is Health Insurance Portability and Accountability Act compliant. The compliance of HIPAA by the Company ensures the safety of all your patient data and other records with your billing partner. Moreover, this will give you peace of mind as there will be neither misuse nor mismanagement of the confidential patient records.

   3.  Ask whether the Billing Partner uses EHR/EMR

It is necessary to ask about the billing partner’s EHR/EMR for recording your patient data. It is one of the key infrastructures that will help you to achieve the results efficiently and effectively. There is different billing software available in the market, but not all of them might be suitable for your hospital billing. So, check it out with the billing company in advance and come to terms regarding the medical billing software they will be using to handle our bills.

 4. Verify if the Company offer Support in Denial Management

An ideal medical billing company must have a well-backed denial management team to provide you with seamless handling of rejected claims. In case of claims denial, to what extent will they offer support in handling the billing? You need to ask and be sure about the denial management before outsourcing a medical billing company in India.


When you search for a medical billing company as per the ways mentioned above, you will find that most companies fulfill a few aspects, ignoring others. But Info Hub Consultancy Services is an exception to this rule. We offer the best medical billing services that meet all the factors mentioned above and go beyond expectations. The proof of our superlative quality lies in the feedback from our happy clients. Therefore, given an opportunity, we would like to offer you a sample project for your hospital so that you can ascertain our quality and judge it by yourself.