Job description

We are looking for a proactive Group Coordinator to assist in managing a group of A/R Callers. The GC will support the TL by ensuring task distribution, monitoring group output, and assisting team members with real-time issue resolution.

Key Responsibilities

• Coordinate day-to-day activities for a group of A/R callers
• Assist in work allocation and monitor individual performance
• Perform quality checks on calls and provide feedback
• Guide team members on resolving denials and difficult claims
• Perform regular quality audits and provide real-time feedback
• Help new joiners with process understanding and ramp-up
• Track productivity metrics and raise red flags for underperformance
• Maintain internal trackers, productivity reports, and basic dashboards

Required Skills

• Minimum 3 years of experience in A/R calling in U.S. healthcare
• Minimum 1 year of experience in a coordinating or mentoring role
• Good knowledge of the denial management process
• Familiarity with EHR/RCM tools like AdvancedMD, NextGen, etc
• Strong verbal communication and interpersonal skills

Educational Qualification

• Any graduate
• Medical billing/RCM certification is an added advantage

What We Offer

• Competitive salary
• Structured path for promotion to TL roles
• Learning and development programs

Or Share Your Updated CV Hr@247mbs.com / hr@infohubconsultancy.com

Call / WhatsApp: +91 7708722553