Hire dedicated medical billing staff in India for the functions and coverage your US healthcare organization defines. The staffing plan documents assigned roles, productive capacity, US-hours overlap, backup coverage, access controls, escalation paths and reporting before launch.
Move from a defined operational need to a connected, measurable RCM solution.
Tell us which workflow, technology or staffing solution you want to evaluate.
ICS FTE Solutions provide dedicated medical billing capacity from India for a defined client scope. Your internal lead retains priorities, approvals and clinical decisions while the assigned team works inside approved systems and documented workflows. Start with one role or configure a coordinated team across billing, coding, AR and prior authorization.
Pricing can be structured per seat, per hour or per month after the role, schedule, productive-capacity definition and backup requirements are agreed. If you prefer a collection-linked fee instead of fixed capacity, compare our percentage-based medical billing model.
One offshore partner, a complete set of solutions — choose a dedicated FTE team, full healthcare billing, specialty-matched experts, or modern billing automation. Everything below is delivered from our HIPAA-compliant facility in India.
Defined medical billing and revenue-cycle support for US healthcare organizations, with agreed ownership for selected queues and reporting.
Specialty-aligned billing support for cardiology, behavioral health, ASC, DME and other service lines, subject to role and experience validation during staffing.
Billing automation and AI tools can support eligibility, claim, denial and reporting work while named FTE staff review exceptions and follow the approved workflow.
Managed offshore medical billing from India with an agreed scope for eligibility, claims, denials, payment posting, AR follow-up and reporting.
End-to-end healthcare business process outsourcing — billing, coding, credentialing, and back-office under one roof.
Offshore back-office support — data entry, document processing, and records management that keep your revenue cycle clean.
| FTE Model (Dedicated) | Percentage Model | |
|---|---|---|
| Pricing | Fixed — per seat, per-hour or per-month | % of collections |
| Best for | Steady/high volume, predictable cost | Variable or lower volume |
| Staffing | Dedicated, named specialist(s) | Shared expert team |
| Scales | Add capacity through an agreed staffing plan | Scales with collections |
Not sure which fits? Request a free recommendation — we’ll model both against your volume.
A qualified proposal should show exactly what capacity is included, how the team connects to your systems, and which decisions remain with your organization.
Included functions, expected experience, volumes, exclusions and named owners for each queue.
Productive hours, US-time overlap, holidays, leave handling, backup coverage and escalation availability.
Approved systems, least-privilege access, client policies, secure channels and responsibility for approvals.
Volume, aging, quality findings, unresolved dependencies, staffing coverage and review cadence.
ICS is an offshore medical billing company in India supporting US healthcare organizations through assigned people, defined revenue-cycle workflows and operational reporting. Learn how our offshore medical billing works, or read why US practices outsource to India. Your dedicated team works inside the EHR or practice-management system you already run, so there is nothing new for your staff to learn. If you want the mechanics before the people, our FTE model in medical billing page sets out how the hours, reporting and cost structure actually work.
Share your specialty, provider count, payer mix, systems, monthly volume and required coverage so we can define an appropriate FTE scope and pricing structure.
What is an FTE in medical billing?
An FTE, or Full-Time Equivalent, represents an agreed amount of productive capacity for defined medical billing work. The staffing plan should state the assigned roles, scheduled hours, US-time overlap, leave and backup coverage rather than treating “one FTE” as an undefined headcount promise.
How is FTE medical billing staffing priced?
Pricing can be structured per seat, per hour or per month. The rate depends on the role, experience, schedule, productive-capacity definition, backup requirements and scope. A percentage-of-collections model is a separate option for organizations that prefer a broader outsourced billing arrangement.
Can we build a team with more than one FTE role?
Yes. A staffing plan can combine billing, coding, AR follow-up, payment posting, eligibility or prior-authorization roles. Capacity changes depend on recruitment, access, training and transition requirements, so timing is confirmed for the approved scope.
How is specialty experience evaluated?
ICS reviews the specialty, payer mix, systems, work queues and required experience before proposing staff. The organization should validate the proposed role profile, responsibilities and quality-review process before production begins.
Can the FTE team work in our existing EHR or billing system?
The team can work in client-approved systems when access and workflow requirements are supported. During scoping, ICS documents the EHR or practice-management system, clearinghouse, required permissions, secure access method and escalation contacts.
How are access and performance controlled?
The engagement should use role-based access, documented procedures, named escalation paths and agreed reporting. Reviews can cover completed volume, aging, quality findings, unresolved dependencies and coverage, while clinical and final compliance decisions remain with the organization.
Tell us which workflow, technology or staffing solution you want to evaluate.
“ Partnering with ICS transformed our revenue cycle. Claim approvals are faster, denials have dropped significantly, and we finally have clear visibility into our billing performance. ”
Founder, Sunrise Family Clinic
“ The ICS team is knowledgeable, responsive, and deeply committed to helping our practice grow. Their customized dashboard gives us real-time insights we never had before. ”
Orthopedic Surgeon, CareAxis Hospital
“ We were drowning in paperwork and delays before ICS stepped in. Their team streamlined everything, from eligibility checks to patient billing, and gave us time to focus on care. ”
Practice Manager, Lotus Women's Health Center
“ ICS is more than a billing service—they’re a strategic partner. Their compliance-first approach gives us confidence, and their results speak for themselves. ”
Pulmonologist, Airway Specialty Clinic
“ With ICS, we saw a 35% increase in collections within the first quarter. Their billing accuracy and follow-up on aging claims are unmatched. ”
Dermatologist, ClearSkin Clinic
