Cookie Policy

Last updated: August 2026

This Cookie Policy explains how Info Hub Consultancy Services (ICS) Pvt. Ltd. (“ICS”, “we”, “us”, or “our”) uses cookies and similar tracking technologies on infohubconsultancy.com (the “Website”).

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences, understand how you use the site, and improve your experience. Cookies cannot harm your device or access other information on it.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies. These are required for the Website to function and cannot be disabled.

Cookie	Provider	Purpose	Duration
wordpress_logged_in_*	WordPress	Keeps site administrators signed in	Session
wordpress_sec_*	WordPress	Security authentication	Session
PHPSESSID	Our server	Maintains session state	Session
cmplz_consented_services, cmplz_policy_id, cmplz_functional, cmplz_preferences, cmplz_statistics, cmplz_marketing	Complianz	Records your cookie consent choices	365 days
wfwaf-authcookie-*	Wordfence	Website firewall and security authentication	Session
__cf_bm	Cloudflare	Bot management	30 minutes
cf_clearance	Cloudflare	Security challenge result	1 year
wpcf7_*	Contact Form 7	Contact form submission handling	Session

2.2 Performance and Analytics Cookies. These help us understand how visitors use the Website.

Cookie	Provider	Purpose	Duration
_ga	Google Analytics	Distinguishes unique users	2 years
_ga_*	Google Analytics	Maintains session state	2 years
_gid	Google Analytics	Distinguishes users	24 hours

2.3 Functional Cookies. These enable features and personalisation.

Cookie	Provider	Purpose	Duration
_GRECAPTCHA	Google reCAPTCHA	Spam protection on contact forms	6 months
ti_cookie	Trustindex	Displays our Google Reviews widget	1 year
VISITOR_INFO1_LIVE, YSC	YouTube	Embedded video playback	6 months / session
pum-*	Popup Maker	Records which pop-ups you have already seen	Session
Calendly cookies	Calendly	Consultation scheduling widget	Per Calendly’s policy

2.4 What we do not use. We do not operate session recording, screen replay or heatmap tools on this Website, and we do not use advertising or retargeting cookies.

3. Third-Party Services

Some cookies are set by third parties. We do not control those cookies, and we encourage you to read each provider’s own privacy policy.

Google, for Analytics, Tag Manager, reCAPTCHA, Fonts, Maps and YouTube: https://policies.google.com/privacy
Calendly: https://calendly.com/privacy
Trustindex: https://trustindex.io/privacy-policy/
AddToAny: https://www.addtoany.com/privacy
ipapi.co: https://ipapi.co/privacy/
Cloudflare: https://www.cloudflare.com/privacypolicy/
Wordfence: https://www.wordfence.com/privacy-policy/
Complianz: https://complianz.io/privacy-statement/

4. How to Control Cookies

4.1 Cookie consent banner. When you first visit our Website a cookie consent banner appears. You can accept cookies from the banner. To refuse statistics or marketing cookies, use the Your Privacy Choices controls in section 5 below. You can change your choice at any time using the link in the footer of every page.

4.2 Browser settings. You can also set your browser to refuse cookies or to alert you when cookies are being sent. Disabling certain cookies may affect how the Website works. Instructions are available for Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Edge.

5. Your California Privacy Rights (CCPA / CPRA)

If you are a California resident you have the right to know what personal information we collect and how it is used; to request deletion of personal information we have collected; to opt out of the sale or sharing of personal information; and not to be discriminated against for exercising your rights.

ICS does not sell personal information. To refuse statistics or marketing cookies, use the Your Privacy Choices controls immediately below. To reopen the consent banner, use the link in the footer. To make any other privacy request, email info@infohubconsultancy.com with “Privacy Request” in the subject line. We respond within 45 days.

Your Privacy Choices

Use the controls below to choose which cookies and tracking technologies this website may use on your browser. Your choice takes effect immediately and is remembered on this device. This control is also our Do Not Sell or Share My Personal Information opt-out for cookie-based tracking under the California Consumer Privacy Act as amended by the CPRA.

6. Visitors Outside the United States

Our services are offered to healthcare providers in the United States. If you contact us from the European Union or the United Kingdom, you have the rights of access, erasure, restriction of processing, objection and data portability in respect of personal data collected through cookies. Write to info@infohubconsultancy.com to exercise them.

7. HIPAA Notice

ICS is a HIPAA-compliant medical billing service provider. We do not collect, store or process Protected Health Information through cookies or website tracking technologies. Any PHI shared under our service agreements is handled under separate Business Associate Agreements in compliance with HIPAA.

8. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, legislation or our services. The date at the top of this page shows when it was last updated.

9. Contact Us

Info Hub Consultancy Services (ICS) Pvt. Ltd.
1st Floor, SF 558/2 D Block, Hanudev Infopark, Udayampalyam Rd, Nava India, Coimbatore, Tamil Nadu 641028, India
Email: info@infohubconsultancy.com
Phone: +91 93459 12455

For how we handle personal information generally, see our Privacy Policy.

What People Say About Us

“ Partnering with ICS transformed our revenue cycle. Claim approvals are faster, denials have dropped significantly, and we finally have clear visibility into our billing performance. ”

Dr. Asha Kulkarni,

Founder, Sunrise Family Clinic

“ The ICS team is knowledgeable, responsive, and deeply committed to helping our practice grow. Their customized dashboard gives us real-time insights we never had before. ”

Dr. Vivek Nair,

Orthopedic Surgeon, CareAxis Hospital

“ We were drowning in paperwork and delays before ICS stepped in. Their team streamlined everything, from eligibility checks to patient billing, and gave us time to focus on care. ”

Meera S.,

Practice Manager, Lotus Women's Health Center

“ ICS is more than a billing service—they’re a strategic partner. Their compliance-first approach gives us confidence, and their results speak for themselves. ”