Streamlining Billing for Assisted
Living Facility Operations

In the growing U.S. senior care market, accurate billing for assisted living facility (ALF) services is both critical and complex. ALFs provide a unique blend of healthcare, personal assistance, and daily support, meaning there’s no one-size-fits-all billing model.Payers demand precise documentation, the correct use of CPT codes for assisted living facility visits, and compliant diagnosis mapping. Even a minor coding error can cause payment delays or trigger unwanted audits.

At Info Hub Consultancy Services, we simplify this complexity. From verifying provider notes to assigning the proper assisted living facility CPT codes, we manage your revenue cycle with precision.As an experienced offshore RCM partner based in India, we help U.S.-based assisted living operators reduce their administrative burden, prevent denials, and maintain compliance across Medicare, Medicaid, and private insurance.

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    Decoding CPT and ICD-10 Accuracy for ALFs

    Choosing the right CPT code for assisted living facility billing hinges on the service type and care complexity. While codes like 99324–99328 (new patient) and 99334–99337 (established patient) are common for physician or NP visits, the correct code always depends on payer policies and detailed documentation.

    Our certified coders stay current with every update, including assisted living facility CPT codes 2023 and the upcoming ALF CPT codes 2024, ensuring your claims are clean and compliant. We also ensure each ALF visit CPT code selection aligns with the diagnosis, using the correct ICD-10 code for assisted living facility and the specific ICD-10 code for place of occurrence in assisted living facility (Y92.125) where required.

    This meticulous approach eliminates mismatches that lead to rejections. By using the correct assisted living facility CPT code for every encounter, we protect your revenue and maintain transparency with payers.

    How Our Offshore ALF Billing Model Boosts Your Efficiency

    Chart & Documentation Review
    Chart & Documentation Review

    We validate every provider note for coding eligibility and completeness.

    guidelines
    CPT and ICD-10 Mapping

    Our certified coders assign the right codes based on the latest guidelines, including alf cpt codes 2023.

    Submission
    Clean Claim Submission

    HIPAA-secure claims are filed electronically to all payers, minimizing errors.

    Denial Management
    Denial Management & Reporting

    We analyze the root cause of any rejections to implement corrective actions and improve your clean claim rate.

    Our India-based operations provide a time-zone advantage, enabling faster turnaround times and real-time updates while significantly lowering your operational costs.

    Why Partner with
    Info Hub Consultancy Services?

    U.S. Compliance Expertise

    Our coders are rigorously trained on AMA and CMS billing updates for ALFs.

    Always-Current Code Libraries

    We continuously update our references for all alf visit CPT codes.

    Data Security

    Our infrastructure is 100% HIPAA-compliant, ensuring your data is always secure.

    Scalable Support

    We support everything from single-facility providers to large, multi-state ALF chains.

    Cost Advantage

    Benefit from offshore efficiency without ever sacrificing quality or compliance.

    When you outsource your ALF billing to us, your organization gains coding accuracy, reduced denials, and predictable cash flow, empowering you to focus on what matters most—your residents.

    Take the Next Step

    Your assisted living facility should focus on resident care, not rejected claims. Partner with Info Hub Consultancy Services for precise, compliant, and affordable billing for assisted living facility operations.

    Schedule your free consultation today and see how our dedicated India-to-U.S. billing team can streamline your ALF revenue cycle.

    Why is Offshore Medical Billing Necessary to Drive Success?

    Offshore Medical Billing has become increasingly demanding for healthcare providers
    across the globe to drive steady success. Let’s dive in. Why?

    Significant Cost Reduction

    Endured Professionals

    Strong Security Measures

    More Results & Faster issues

    100 HIPAA biddable

    Lower Claim Denials in 48 hrs

    Flexible US Working Windows

    Who We Are?

    Optimizing Revenue via Quality Medical Billing Services

    We’re a team of Indian grounded experts streamlining medical billing
    services to US-based healthcare professionals for more than 10 years. We strategise specialty-specific conditions and are available 24/7 throughout the year, offering customized services alongside enhancing your profit by at least 30%.

    Common Challenges in Medical Billing

    Understanding the Hidden Risks

    Medical Billing frequently faces various issues that may slow down the billing
    process. They include

    Regulatory Complexity

    Navigating to the continuously upgrading healthcare rules, payer programs, and rendering guidelines frequently leads to a chain in the medical billing process.

    High Denial Rates

    Incomplete patient information or late forms can lead to rejected claims, forcing time consuming fixes.

    Delayed Payments

    Missing information can delay remittances, disrupting cash inflow and day-to-day operations.

    Staffing Limitations

    Internal brigades might not have the technical knowledge to keep up with evolving regulations and payer conditions, which can lead to functional inefficiencies.

    Administrative Burden

    The redundant burden of billing liabilities can overload healthcare workers, reducing the time and focus available for patient care.

    Lack of  Transparency

    Lacking access to real-time data makes it difficult for providers to pinpoint backups or assess how well their profit cycle is performing.

    Our Custom Solutions

    Customized Offshore Solutions Built for You

    Our approach to these challenges involves substantiated, budget-friendly strategies.

    • Expert Team

      Hiring Infohub for medical billing can cut your billing and executive costs by up to 40% due
      to cheaper labor and more efficient processes.

    • Minimized Denials

      By enforcing quality checks throughout the process, we minimize rendering miscalculations and
      help prevent claim rejections. Our effective operation ensures optimal profit recovery.

    • Transparent Communication

      You will receive regular updates and substantiated account assistance. We ensure you stay
      streamlined throughout each phase of the billing process.

    • Clean Claims and Faster Payments

      We aim to file correct claims from day one. Our smooth system speeds up payments and reduces
      the need to follow up later.

    • Flawless Integration

      Our results seamlessly connect with EHR platforms similar to AdvancedMD, Athenahealth, Kareo,
      and others. We build our approach to fit your current workflows.


    Benefits of Offshore Medical Billing Services with ICS

    Streamlining Your Revenue, Offshore and On-Point

    Outsourcing medical billing overseas, particularly to India, provides substantial benefits. Many US
    healthcare providers have found that partnering with Indian medical billing enterprises leads to
    successful outcomes, regardless of their practice size.

    Cost Savings

    Outsourcing medical billing to Infohub can reduce your billing and executive charges by as much as 40%. The combination of lower pool costs and streamlined procedures makes medical billing in India a cost-effective option.

    Skilled Professionals

    We boast a large pool of certified billing professionals who retain in-depth knowledge of U.S. healthcare regulations, rendering norms, and insurance procedures.

    Cost Savings

    Outsourcing medical billing to Infohub can reduce your billing and executive charges by as much as 40%. The combination of lower pool costs and streamlined procedures makes medical billing in India a cost-effective option.

    Why Choose Us?

    Experience the ICS Advantage

    We’re one of the leading medical billing enterprises, delivering reliable and HIPAA-compliant services
    customized for healthcare providers across the United States. That’s what makes us the favored choice
    for many practioners.

    HIPAA Security

    HIPAA Security

    Specialty Knowledge

    Specialty Knowledge

    Personalized Assistance

    Personalized Assistance

    Adaptable Pricing

    Adaptable Pricing

    Individualized Workflows

    Individualized Workflows

    spec-we-serv-left

    Specialties We Serve

    We offer medical billing services that feed to different types of medical practices.

    Ambulance

    Cardiology

    Radiology

    Family Practice

    Ophthalmology






       

      Whether you operate as an individual practitioner or manage a healthcare association with multiple sites, we offer a solution tailored to your requirements.

      States We Serve

      With over a decade of experience serving diverse specialties and provider groups across the U.S., we ensure you get local-quality support, regardless of location.

      • Trusted by 140+ Providers in All 50 States
      • HIPAA-Compliant Offshore Billing Experts
      • Specialized Teams for State-Specific Billing Needs

      Select your location below to learn how we support practices like yours.






         

        Tools and Technology We Use

        To ensure top-notch service delivery, we use premier industry platforms similar to

        Also, we offer support for custom APIs and integrations with customer systems, streamlining data synchronization and billing operations.

        Maximize Profits, Minimize Costs

        Reach out to us now for a complimentary discussion and explore how we can help you boost your profit & minimize functional costs. Experience the benefits of connecting with estimable medical billing professionals.

        Frequently Asked Questions

        What are the common CPT codes for assisted living facility visits?

        The most frequent CPT codes for assisted living facility encounters are 99324–99328 for new residents and 99334–99337 for established patients. The final code selection depends on medical complexity and the level of documentation.

        What CPT code should I use for an ALF follow-up visit?

        For ongoing care, you would typically use one of the established patient alf visit cpt codes (99334–99337). It's crucial to always confirm payer-specific rules regarding time and level of service requirements.

        Is there a single CPT code for assisted living facility services?

        No, there isn't. Each distinct service provided requires a unique assisted living facility CPT code that accurately reflects the documentation and meets specific payer guidelines.

        What is the ICD-10 code for the assisted living facility setting?

        The specific ICD-10 code for place of occurrence assisted living facility is Y92.125. This code is used to identify that an event or service occurred within a residential institution that provides personal care.

        How often do CPT codes for assisted living facility change?

        The AMA and CMS release updates annually. The assisted living facility cpt codes 2023 and the new alf cpt codes 2024 reflect these changes. Using outdated codes is a common cause of rejections, which is why we ensure your billing rules are updated every year.

        Why outsource billing for assisted living facility services to India?

        Outsourcing provides access to certified professionals who are experts in U.S. compliance and coding for ALFs. It also helps reduce operational costs by up to 60% and ensures faster claims processing due to 24/7 operations.

          What People Say About Us

          “ Partnering with ICS transformed our revenue cycle. Claim approvals are faster, denials have dropped significantly, and we finally have clear visibility into our billing performance. ”

          Dr. Asha Kulkarni,

          Founder, Sunrise Family Clinic

          “ The ICS team is knowledgeable, responsive, and deeply committed to helping our practice grow. Their customized dashboard gives us real-time insights we never had before. ”

          Dr. Vivek Nair,

          Orthopedic Surgeon, CareAxis Hospital

          “ We were drowning in paperwork and delays before ICS stepped in. Their team streamlined everything, from eligibility checks to patient billing, and gave us time to focus on care. ”

          Meera S.,

          Practice Manager, Lotus Women's Health Center

          “ ICS is more than a billing service—they’re a strategic partner. Their compliance-first approach gives us confidence, and their results speak for themselves. ”

          Dr. Arjun Deshmukh,

          Pulmonologist, Airway Specialty Clinic

          “ With ICS, we saw a 35% increase in collections within the first quarter. Their billing accuracy and follow-up on aging claims are unmatched. ”

          Dr. Neha Jain,

          Dermatologist, ClearSkin Clinic

          For Enquiry

          Business:

          +1 (888) 694-8634 (US Office),

          +91 93459 12455 (India Office)

          Landline:

          0422 4212 455