Chronic Care Management Billing

Chronic care management billing has become a critical revenue stream for U.S. healthcare providers managing patients with multiple long-term conditions. With CMS expanding reimbursement opportunities and refining compliance standards year after year, accurate chronic care management billing is no longer optional. It is essential for financial sustainability.

Many practices struggle to keep up with chronic care management billing guidelines, time-based CPT rules, documentation requirements, and Medicare-specific audits. As a result, eligible CCM services often go underbilled or denied.

Info Hub Consultancy Services is an India-based medical billing company serving U.S. providers, delivering compliant, scalable, and cost-effective chronic care management billing services. Through our offshore CCM billing model, we help U.S. practices capture every billable minute while remaining fully aligned with CMS regulations.

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    Chronic Care Management Billing Services
    for U.S. Providers

    Our chronic care management billing services are designed for primary care, internal medicine, family medicine, geriatrics, and multi-specialty practices managing patients with two or more chronic conditions.

    We support:

    • Billing for chronic care management under Medicare and commercial payers
    • Monthly eligibility checks and patient consent tracking
    • Time aggregation and care plan documentation
    • Claim submission aligned with CMS chronic care management billing guidelines
    • Ongoing compliance monitoring across payer updates

    By outsourcing CCM billing to India, U.S. practices reduce administrative burden while improving billing accuracy and consistency.

    Chronic Care Management CPT Codes and
    Time-Based Billing

    Accurate CPT selection is the foundation of compliant chronic care management billing. CCM services are billed monthly and require strict time documentation.

    We manage:

    • CPT code for chronic care management 99490 (20 minutes of clinical staff time)
    • CPT code 99439 for each additional 20 minutes
    • Complex chronic care management codes
    • Chronic care management CPT codes 2020, 2023, 2024, and chronic care management CPT codes 2025
    • New chronic care management codes introduced by CMS

    Our billing teams ensure cumulative time is correctly calculated and supported before claim submission, preventing downcoding or denials.

    Chronic Care Management Billing Requirements & Documentation

    CMS enforces strict chronic care management billing requirements. Missing even one element can invalidate a claim. We ensure compliance with:

    ccm-document

    Patient consent documentation

    ccm-care-plan

    Comprehensive care plans

    7 access documentation

    24/7 access documentation

    Monthly time logs

    Monthly time logs

    Clinical staff

    Clinical staff involvement validation

    Our workflows are aligned with CMS chronic care management billing rules, including condition-specific requirements such as COPD management.

    Chronic Care Management Diagnosis Coding (ICD-10)

    Diagnosis coding establishes eligibility and medical necessity for CCM billing.

    We manage:

    • Chronic care management ICD-10 codes for qualifying chronic conditions
    • ICD-10 codes mapped accurately to CCM CPT services
    • ICD-10 code for chronic care management compliance audits
    • Diagnosis code validation for Medicare chronic care management billing

    Accurate diagnosis linkage ensures CCM claims withstand payer audits and post-payment reviews.

    Medicare Chronic Care Management Billing Guidelines

    Medicare remains the primary payer for CCM services. Our teams stay aligned with CMS updates across all guideline years.

    We support:

    • Medicare chronic care management codes
    • Chronic care management billing guidelines 2021, 2022, 2023, 2024, and 2025
    • CMS chronic care management billing updates and G-codes
    • Audit defense support for Medicare CCM claims

    This proactive approach reduces recoupment risk and improves long-term revenue predictability.

    Chronic Care Management Revenue Cycle Management (RCM)

    Recurring services demand structured revenue cycle management. Our chronic care management RCM services ensure consistent monthly reimbursement.

    We manage:

    • Eligibility and consent verification
    • Monthly charge capture
    • Claim submission and resubmission
    • Denial management and appeals
    • Payment posting and variance analysis

    Our CCM RCM services improve cash flow while reducing administrative overhead for U.S. practices.

    Outsourced Chronic Care Management Billing (USA → India)

    Outsourcing chronic care management billing to India allows U.S. providers to scale CCM programs efficiently. Our offshore CCM billing model delivers:

    HIPAA-compliant
    India-based billing teams

    billing exp

    Dedicated CCM
    billing specialists

    cost savings

    Up to 60%
    operational cost savings

    fast

    Faster turnaround and higher clean-claim rates

    We work as an extension of your practice, supporting outsourced chronic care management services nationwide.

    Why Choose Info Hub for Chronic Care Management Billing

    • India-based offshore billing company serving U.S. providers
    • Deep expertise in Medicare CCM billing
    • Proven CCM compliance workflows
    • Transparent reporting and dedicated account managemen
    • Scalable support for growing patient panels

    Why is Offshore Medical Billing Necessary to Drive Success?

    Offshore Medical Billing has become increasingly demanding for healthcare providers
    across the globe to drive steady success. Let’s dive in. Why?

    Significant Cost Reduction

    Endured Professionals

    Strong Security Measures

    More Results & Faster issues

    100 HIPAA biddable

    Lower Claim Denials in 48 hrs

    Flexible US Working Windows

    Who We Are?

    Optimizing Revenue via Quality Medical Billing Services

    We’re a team of Indian grounded experts streamlining medical billing
    services to US-based healthcare professionals for more than 10 years. We strategise specialty-specific conditions and are available 24/7 throughout the year, offering customized services alongside enhancing your profit by at least 30%.

    Common Challenges in Medical Billing

    Understanding the Hidden Risks

    Medical Billing frequently faces various issues that may slow down the billing
    process. They include

    Regulatory Complexity

    Navigating to the continuously upgrading healthcare rules, payer programs, and rendering guidelines frequently leads to a chain in the medical billing process.

    High Denial Rates

    Incomplete patient information or late forms can lead to rejected claims, forcing time consuming fixes.

    Delayed Payments

    Missing information can delay remittances, disrupting cash inflow and day-to-day operations.

    Staffing Limitations

    Internal brigades might not have the technical knowledge to keep up with evolving regulations and payer conditions, which can lead to functional inefficiencies.

    Administrative Burden

    The redundant burden of billing liabilities can overload healthcare workers, reducing the time and focus available for patient care.

    Lack of  Transparency

    Lacking access to real-time data makes it difficult for providers to pinpoint backups or assess how well their profit cycle is performing.

    Our Custom Solutions

    Customized Offshore Solutions Built for You

    Our approach to these challenges involves substantiated, budget-friendly strategies.

    • Expert Team

      Hiring Infohub for medical billing can cut your billing and executive costs by up to 40% due
      to cheaper labor and more efficient processes.

    • Minimized Denials

      By enforcing quality checks throughout the process, we minimize rendering miscalculations and
      help prevent claim rejections. Our effective operation ensures optimal profit recovery.

    • Transparent Communication

      You will receive regular updates and substantiated account assistance. We ensure you stay
      streamlined throughout each phase of the billing process.

    • Clean Claims and Faster Payments

      We aim to file correct claims from day one. Our smooth system speeds up payments and reduces
      the need to follow up later.

    • Flawless Integration

      Our results seamlessly connect with EHR platforms similar to AdvancedMD, Athenahealth, Kareo,
      and others. We build our approach to fit your current workflows.


    Speak to our Experts on

    +1 888-502-0537

    End-to-End Medical Billing Services provider across entire US.

    Benefits of Offshore Medical Billing Services with ICS

    Streamlining Your Revenue, Offshore and On-Point

    Outsourcing medical billing overseas, particularly to India, provides substantial benefits. Many US
    healthcare providers have found that partnering with Indian medical billing enterprises leads to
    successful outcomes, regardless of their practice size.

    Cost Savings

    Outsourcing medical billing to Infohub can reduce your billing and executive charges by as much as 40%. The combination of lower pool costs and streamlined procedures makes medical billing in India a cost-effective option.

    Skilled Professionals

    We boast a large pool of certified billing professionals who retain in-depth knowledge of U.S. healthcare regulations, rendering norms, and insurance procedures.

    Cost Savings

    Outsourcing medical billing to Infohub can reduce your billing and executive charges by as much as 40%. The combination of lower pool costs and streamlined procedures makes medical billing in India a cost-effective option.

    Why Choose Us?

    Experience the ICS Advantage

    We’re one of the leading medical billing enterprises, delivering reliable and HIPAA-compliant services
    customized for healthcare providers across the United States. That’s what makes us the favored choice
    for many practioners.

    HIPAA Security

    HIPAA Security

    Specialty Knowledge

    Specialty Knowledge

    Personalized Assistance

    Personalized Assistance

    Adaptable Pricing

    Adaptable Pricing

    Individualized Workflows

    Individualized Workflows

    spec-we-serv-left

    Specialties We Serve

    We offer medical billing services that feed to different types of medical practices.

    Ambulance

    Cardiology

    Radiology

    Family Practice

    Ophthalmology






       

      Whether you operate as an individual practitioner or manage a healthcare association with multiple sites, we offer a solution tailored to your requirements.

      States We Serve

      With over a decade of experience serving diverse specialties and provider groups across the U.S., we ensure you get local-quality support, regardless of location.

      • Trusted by 140+ Providers in All 50 States
      • HIPAA-Compliant Offshore Billing Experts
      • Specialized Teams for State-Specific Billing Needs

      Select your location below to learn how we support practices like yours.






         

        Tools and Technology We Use

        To ensure top-notch service delivery, we use premier industry platforms similar to

        Also, we offer support for custom APIs and integrations with customer systems, streamlining data synchronization and billing operations.

        Maximize Profits, Minimize Costs

        Reach out to us now for a complimentary discussion and explore how we can help you boost your profit & minimize functional costs. Experience the benefits of connecting with estimable medical billing professionals.

        Frequently Asked Questions

        How to bill for chronic care management?

        Track monthly care time, obtain patient consent, document care plans, and submit CPT code 99490 with appropriate ICD-10 diagnosis codes.

        What is the CPT code for chronic care management?

        99490 is the primary CCM CPT code. CPT code 99439 is used for additional time beyond the initial 20 minutes.

        Who qualifies for chronic care management billing?

        Patients with two or more chronic conditions expected to last at least 12 months and requiring ongoing management.

        Does Medicare cover chronic care management?

        Yes. Medicare reimburses CCM services when CMS billing guidelines are followed.

        What documentation is required for CCM billing?

        Patient consent, comprehensive care plans, time logs, and clinical documentation.

        What are chronic care management billing guidelines for 2024–2025?

        CMS emphasizes time tracking accuracy, care coordination documentation, and compliance audits.

        Can CCM billing be outsourced to India?

        Yes. HIPAA-compliant offshore CCM billing teams safely support U.S. practices.

        What ICD-10 codes are used for chronic care management?

        Codes related to qualifying chronic conditions such as diabetes, COPD, hypertension, and heart disease.

        Can CCM be billed with other services?

        Yes, when CMS rules and modifier requirements are met.

        How does outsourcing CCM billing improve revenue?

        It ensures all eligible CCM services are billed monthly while reducing errors and compliance risk.

          What People Say About Us

          “ Partnering with ICS transformed our revenue cycle. Claim approvals are faster, denials have dropped significantly, and we finally have clear visibility into our billing performance. ”

          Dr. Asha Kulkarni,

          Founder, Sunrise Family Clinic

          “ The ICS team is knowledgeable, responsive, and deeply committed to helping our practice grow. Their customized dashboard gives us real-time insights we never had before. ”

          Dr. Vivek Nair,

          Orthopedic Surgeon, CareAxis Hospital

          “ We were drowning in paperwork and delays before ICS stepped in. Their team streamlined everything, from eligibility checks to patient billing, and gave us time to focus on care. ”

          Meera S.,

          Practice Manager, Lotus Women's Health Center

          “ ICS is more than a billing service—they’re a strategic partner. Their compliance-first approach gives us confidence, and their results speak for themselves. ”

          Dr. Arjun Deshmukh,

          Pulmonologist, Airway Specialty Clinic

          “ With ICS, we saw a 35% increase in collections within the first quarter. Their billing accuracy and follow-up on aging claims are unmatched. ”

          Dr. Neha Jain,

          Dermatologist, ClearSkin Clinic

          For Enquiry

          Business:

          +1 (888) 694-8634 (US Office),

          +91 93459 12455 (India Office)

          Landline:

          0422 4212 455