Telehealth has changed how care is delivered across the U.S., but billing for virtual services remains complex. Providers must follow evolving CPT updates, CMS telehealth billing guidelines, documentation standards, and payer-specific rules. Even small errors in coding, modifiers, or place-of-service selection can lead to delayed payments or denied claims.

Info Hub Consultancy Services supports U.S. healthcare providers with reliable telehealth billing through a secure offshore team based in India. We help practices manage virtual care billing accurately while staying compliant with Medicare, Medicaid, and commercial payer requirements.

Telehealth Billing Services for U.S. Providers

Our telehealth billing services are designed for providers offering video visits, phone consultations, follow-ups, and remote specialty care. We manage the full billing workflow so your team can focus on patient care instead of navigating frequent billing changes.

We support telehealth billing for:

Primary care and family medicine
Behavioral and mental health services
Therapy and rehabilitation providers
Specialty consultations and follow-up visits

Our billing team ensures each telehealth claim reflects the correct CPT codes, diagnosis support, and payer rules applicable to the date of service.

Telehealth Billing and Coding Accuracy

Accurate coding is the foundation of successful telehealth billing. We apply the appropriate CPT codes for telehealth visits, psychotherapy, and specialty services, while ensuring modifiers and reporting requirements are met.

We also track annual updates, including telehealth CPT codes 2024 and upcoming revisions to telehealth CPT codes 2025. This helps providers avoid denials caused by outdated codes or incorrect billing logic.

CMS and Payer Telehealth Billing Guidelines

Telehealth billing rules vary widely by payer and continue to evolve. Our workflows align with CMS telehealth billing guidelines and payer-specific policies, including:

We support telehealth billing for:

Medicare telehealth billing requirements
Medicaid telehealth billing rules by state
Commercial payer telehealth policies

We review claims before submission to ensure documentation, coding, and reporting meet current guidelines.

Place of Service, Modifiers, and Documentation

Telehealth billing often fails due to incorrect place-of-service selection or missing documentation. We ensure claims reflect the correct telehealth place-of-service code based on patient location and payer guidance.

What Telehealth Billing Documentation Should Include

Our documentation checks confirm that telehealth visits include:

- Patient consent for virtual care
- Visit modality (video or audio-only)
- Duration when time-based billing applies
- Clear clinical notes supporting medical necessity

This reduces denials and improves audit readiness.

Telehealth Billing for Medicare and Medicaid

Telehealth billing under Medicare and Medicaid requires close attention to eligibility rules and coverage limits. We manage Medicare telehealth billing, Medicaid telehealth billing aligned with state policies, and audio-only telehealth billing when permitted.

Our team stays current with CMS updates so claims remain compliant even as regulations change.

Telehealth Revenue Cycle Management

Beyond coding, strong financial performance depends on effective revenue cycle management. Our telehealth revenue cycle management services include:

We support telehealth billing for:

- Eligibility verification and benefit checks
- Clean claim submission and follow-up
- Denial management and appeals
- Payment posting and accounts receivable tracking

This structured approach helps providers reduce AR days and improve cash flow from telehealth services.

Outsource Telehealth Billing to India

Many U.S. providers choose to outsource telehealth billing to India for efficiency and cost control. As an offshore medical billing partner, we offer:

Dedicated telehealth billing specialists
Secure system access and HIPAA-aligned workflows
Faster turnaround without increasing in-house staff

Outsourcing allows practices to scale telehealth services while maintaining billing accuracy and transparency.

Who We Work With

We support independent practices, multi-location clinics, virtual-first healthcare organizations, and providers expanding telehealth programs. Whether telehealth is a small part of your practice or your primary care delivery model, our billing workflows adapt to your needs.

Why is Offshore Medical Billing Necessary to Drive Success?

Offshore Medical Billing has become increasingly demanding for healthcare providers
across the globe to drive steady success. Let’s dive in. Why?

Significant Cost Reduction

Endured Professionals

Strong Security Measures

More Results & Faster issues

100 HIPAA biddable

Lower Claim Denials in 48 hrs

Flexible US Working Windows

Schedule a Free Consultation

Who We Are?

Optimizing Revenue via Quality Medical Billing Services

We’re a team of Indian grounded experts streamlining medical billing
services to US-based healthcare professionals for more than 10 years. We strategise specialty-specific conditions and are available 24/7 throughout the year, offering customized services alongside enhancing your profit by at least 30%.

Common Challenges in Medical Billing

Understanding the Hidden Risks

Medical Billing frequently faces various issues that may slow down the billing
process. They include

Regulatory Complexity

Navigating to the continuously upgrading healthcare rules, payer programs, and rendering guidelines frequently leads to a chain in the medical billing process.

High Denial Rates

Incomplete patient information or late forms can lead to rejected claims, forcing time consuming fixes.

Delayed Payments

Missing information can delay remittances, disrupting cash inflow and day-to-day operations.

Staffing Limitations

Internal brigades might not have the technical knowledge to keep up with evolving regulations and payer conditions, which can lead to functional inefficiencies.

Administrative Burden

The redundant burden of billing liabilities can overload healthcare workers, reducing the time and focus available for patient care.

Lack of Transparency

Lacking access to real-time data makes it difficult for providers to pinpoint backups or assess how well their profit cycle is performing.

Our Custom Solutions

Customized Offshore Solutions Built for You

Our approach to these challenges involves substantiated, budget-friendly strategies.

Expert Team

Hiring Infohub for medical billing can cut your billing and executive costs by up to 40% due
to cheaper labor and more efficient processes.
Minimized Denials

By enforcing quality checks throughout the process, we minimize rendering miscalculations and
help prevent claim rejections. Our effective operation ensures optimal profit recovery.
Transparent Communication

You will receive regular updates and substantiated account assistance. We ensure you stay
streamlined throughout each phase of the billing process.
Clean Claims and Faster Payments

We aim to file correct claims from day one. Our smooth system speeds up payments and reduces
the need to follow up later.
Flawless Integration

Our results seamlessly connect with EHR platforms similar to AdvancedMD, Athenahealth, Kareo,
and others. We build our approach to fit your current workflows.

Speak to our Experts on

+1 888-502-0537

End-to-End Medical Billing Services provider across entire US.

GET IN TOUCH

Benefits of Offshore Medical Billing Services with ICS

Streamlining Your Revenue, Offshore and On-Point

Outsourcing medical billing overseas, particularly to India, provides substantial benefits. Many US
healthcare providers have found that partnering with Indian medical billing enterprises leads to
successful outcomes, regardless of their practice size.

Cost Savings

Outsourcing medical billing to Infohub can reduce your billing and executive charges by as much as 40%. The combination of lower pool costs and streamlined procedures makes medical billing in India a cost-effective option.

Skilled Professionals

We boast a large pool of certified billing professionals who retain in-depth knowledge of U.S. healthcare regulations, rendering norms, and insurance procedures.

Cost Savings

Why Choose Us?

Experience the ICS Advantage

We’re one of the leading medical billing enterprises, delivering reliable and HIPAA-compliant services
customized for healthcare providers across the United States. That’s what makes us the favored choice
for many practioners.

Schedule a Free Consultation

HIPAA Security

Specialty Knowledge

Personalized Assistance

Adaptable Pricing

Individualized Workflows

Specialties We Serve

We offer medical billing services that feed to different types of medical practices.

Ambulance

Cardiology

Radiology

Family Practice

Ophthalmology

Whether you operate as an individual practitioner or manage a healthcare association with multiple sites, we offer a solution tailored to your requirements.

States We Serve

With over a decade of experience serving diverse specialties and provider groups across the U.S., we ensure you get local-quality support, regardless of location.

Trusted by 140+ Providers in All 50 States
HIPAA-Compliant Offshore Billing Experts
Specialized Teams for State-Specific Billing Needs

Select your location below to learn how we support practices like yours.

Tools and Technology We Use

To ensure top-notch service delivery, we use premier industry platforms similar to

Also, we offer support for custom APIs and integrations with customer systems, streamlining data synchronization and billing operations.

Maximize Profits, Minimize Costs

Reach out to us now for a complimentary discussion and explore how we can help you boost your profit & minimize functional costs. Experience the benefits of connecting with estimable medical billing professionals.

Get A Quote

Frequently Asked Questions

How does telehealth billing work?

Telehealth billing involves coding virtual visits, applying the correct modifiers and place-of-service codes, and submitting claims according to payer guidelines.

What CPT codes are used for telehealth visits?

Telehealth visits typically use standard evaluation and management CPT codes, psychotherapy codes, and specialty-specific procedure codes with telehealth modifiers when required.

What are the key changes in telehealth billing for 2025?

Telehealth billing updates for 2025 include revisions to CPT codes, coverage rules, and CMS guidance, particularly for behavioral health and audio-only services.

Can audio-only telehealth visits be billed?

Yes, audio-only telehealth visits may be billed when allowed by Medicare or commercial payers and supported by proper documentation.

Which place-of-service code is used for telehealth?

Telehealth services generally use place-of-service code 02 or 10, depending on patient location and payer requirements.

Why do telehealth claims get denied?

Denials commonly result from incorrect modifiers, wrong place-of-service codes, missing documentation, or outdated CPT codes.

Can telehealth billing be outsourced to India?

Yes. Many U.S. providers outsource telehealth billing to India to reduce costs while maintaining compliance and billing accuracy.

Do you handle Medicare telehealth billing?

Yes. We manage Medicare telehealth billing in line with CMS telehealth billing guidelines.

Who can bill for telehealth services?

Eligible providers include physicians, nurse practitioners, therapists, and behavioral health professionals, depending on payer and state rules.

How long does onboarding take?

Onboarding typically takes 2–4 weeks, depending on system access, payer setup, and workflow complexity.

Expert Medical Billing for Every Specialty

Telehealth Billing

Schedule Free Consultation

Telehealth Billing Services for U.S. Providers

We support telehealth billing for:

Telehealth Billing and Coding Accuracy

CMS and Payer Telehealth Billing Guidelines

We support telehealth billing for:

Place of Service, Modifiers, and Documentation

What Telehealth Billing Documentation Should Include

Telehealth Billing for Medicare and Medicaid

Telehealth Revenue Cycle Management

We support telehealth billing for:

Outsource Telehealth Billing to India

Who We Work With

Why is Offshore Medical Billing Necessary to Drive Success?

Optimizing Revenue via Quality Medical Billing Services

Common Challenges in Medical Billing

Regulatory Complexity

High Denial Rates

Delayed Payments

Staffing Limitations

Administrative Burden

Lack of Transparency

Our Custom Solutions

Customized Offshore Solutions Built for You

Expert Team

Minimized Denials

Transparent Communication

Clean Claims and Faster Payments

Flawless Integration

+1 888-502-0537

Streamlining Your Revenue, Offshore and On-Point

Cost Savings

Skilled Professionals

Cost Savings

Experience the ICS Advantage

HIPAA Security

Tags:

Specialty Knowledge

Tags:

Personalized Assistance

Tags:

Adaptable Pricing

Tags:

Individualized Workflows

Tags:

Specialties We Serve

States We Serve

Tools and Technology We Use

Maximize Profits, Minimize Costs

Tags:

Frequently Asked Questions

What People Say About Us

Dr. Asha Kulkarni,

Dr. Vivek Nair,

Meera S.,

Dr. Arjun Deshmukh,

Dr. Neha Jain,

For Enquiry

Email (Sales & Support)

Follow Us