Revenue Cycle Management 
Medical Billing Services 
Medical Coding Services 
Specialty Medical Billing
Healthcare Medical Billing 
Healthcare Medical Coding 
Insurance Verification 
Prior Authorization 
Appointment Scheduling 
Charge Entry 
Charge Review & Auditing 
Claims Submission 
Denials Management 
AR Follow-Up 
Payment Posting 
Patient Statements 
Reporting & Analytics 
Credentialing & Enrollment 
Compliance & Audit Readiness 
Clearing House & EDI Management 
Healthcare BPO 
Healthcare Back Office 
Full-Time Equivalent (FTE) Model
Primary care billing sits at the center of the U.S. healthcare system. From preventive visits and chronic condition management to acute care and follow-ups, primary care providers submit a high volume of claims that must be coded accurately to avoid denials and underpayments. Even small mistakes in CPT or ICD-10 selection can lead to revenue loss.
Primary care medical billing involves preventive care coding, chronic disease management, and the full range of evaluation and management services. ICS provides comprehensive primary care billing services that help US family medicine and internal medicine practices optimize revenue cycle performance.
Info Hub Consultancy Services delivers specialized primary care billing services for family medicine, internal medicine, and general practice clinics across the U.S. As an offshore medical billing company based in India, we support U.S. primary care providers with compliant coding, efficient claim management, and dependable revenue cycle performance.
Primary care billing involves reporting evaluation and management (E/M) visits, preventive services, chronic care encounters, and care coordination activities. Because these services are frequent and often time-based, accuracy and consistency are critical.
Primary care billing covers annual wellness visits, preventive examinations, acute care visits, chronic disease management, immunizations, in-office procedures, and care coordination services. The 2021 E&M code changes significantly impacted primary care billing, shifting to a medical decision making or total time basis for selecting visit levels. Accurate coding of new vs established patients and telehealth visits are ongoing challenges.
Primary care medical billing for outpatient clinicsBilling codes for primary care visits and office encountersCompliance with Medicare, Medicaid, and commercial payer rulesOur focus is to ensure clean claims while protecting providers from audits and payment delays.
Correct CPT coding is the backbone of primary care billing. Our coding team works daily with common CPT codes used in primary care and ensures each service is billed at the correct level.
CPT codes for primary care office visitsCPT code for primary care visit (new and established patients)Most common CPT codes for primary care physiciansAdvanced primary care codes and care management codesAdvanced primary care management codes for 2025We also monitor commonly missed CPT codes in primary care to help clinics capture revenue that often goes unbilled.
Our medical coders are proficient in all Primary Care CPT codes, including:
99213 — Office/outpatient visit, established, low-moderate complexity99214 — Office/outpatient visit, established, moderate complexity99395 — Preventive visit, established, 18-39 yearsG0439 — Annual wellness visit, subsequent90460 — Immunization administration, first vaccine36415 — Routine venipuncture93000 — Electrocardiogram, routine ECGDiagnosis coding must clearly support the medical necessity of every primary care visit. Our team ensures proper use of primary care ICD-10 codes that align with visit complexity and payer expectations.
Common ICD-10 codes for primary careMost common ICD-10 codes in primary careICD-10 code for establishing primary careICD-10 code for primary care visit and follow-up visitsICD-9 codes for primary care (for audits and legacy data)Each claim is reviewed to ensure diagnosis selection supports the billed CPT level.
Correct provider identification is essential for claim acceptance. We assist with:
What is a primary care provider codeHow to find primary care provider codePrimary care physician code usageTaxonomy code for primary care physicianWe ensure claims reflect the correct provider type and enrollment details to avoid payer rejections.
Our primary care billing and coding services cover the complete revenue cycle:
Charge entry and coding validationClaim submission and follow-upDenial management and correctionsPayment posting and AR reconciliationWe also support clinics with primary care billing guidelines and payer-specific documentation requirements.
High patient volume makes primary care revenue cycle management especially sensitive to workflow inefficiencies. Our primary care RCM approach focuses on:
Clean claim submissionFaster reimbursement cyclesReduction in rework and denialsImproved cash flow predictabilityWe support single-provider clinics as well as multi-location practices.
Primary Care billing is fraught with complexities that can lead to claim denials and revenue loss. Common challenges include:
Accurate E&M level selection under 2021 guidelinesPreventive vs problem-focused visit billing on same dayChronic care management (CCM) program billingTelehealth primary care billing requirementsAnnual wellness visit vs preventive exam differentiation
Many practices choose to outsource primary care billing services to control costs and improve accuracy. Our offshore delivery model offers:
Dedicated billing teams based in IndiaHIPAA-aligned access and secure workflowsContinuous CPT and ICD-10 updatesScalable support without local staffing pressureWe provide primary care billing outsourcing for clinics across Pennsylvania, New Jersey, Delaware, Oklahoma, and other U.S. states.
We work as:
A primary care billing companyA primary care billing agencyA long-term primary care billing services companyOur team integrates with your EHR and adapts to your operational style without disrupting patient care.
Primary care practices partner with us because we offer:
Expertise in high-volume E/M billingAccurate CPT and ICD-10 coding supportOffshore execution with U.S. compliance disciplineTransparent reporting and proactive follow-upOur goal is to help providers focus on patients while we manage billing complexity.
ICS primary care billing specialists apply the 2021 E&M guidelines accurately, ensuring correct visit level selection based on MDM or total time. We manage CCM program billing, preventive care coding, and telehealth claims for primary care practices of all sizes.
As a trusted offshore medical billing partner for US healthcare providers, ICS combines deep specialty knowledge with HIPAA-compliant processes, transparent reporting, and a dedicated FTE model that scales with your practice. Contact us today for a free consultation.
ICS primary care billing specialists apply the 2021 E&M guidelines accurately, capture preventive care revenue, and manage CCM program billing for family medicine and internal medicine practices. Our dedicated team helps primary care physicians maximize collections across all payer types. Let ICS streamline your primary care practice billing.
These checkpoints summarize published CMS guidance for primary care claims. The payer’s policy and the rule in effect for the date of service always apply.
Medicare covers intensive behavioral therapy for obesity for eligible beneficiaries when a qualified primary care physician or other primary care practitioner furnishes it in a primary care setting.
Visits in months 7-12 of the obesity counseling benefit depend on the beneficiary meeting the weight loss requirement during the first 6 months, so document the reassessment.
HCPCS G0446 describes annual, face-to-face intensive behavioral therapy for cardiovascular disease, individual, 15 minutes. It is reported for this preventive counseling service.
Medicare covers tobacco use counseling for beneficiaries who use tobacco even when they have no signs or symptoms of tobacco-related disease, if they are competent and alert and a qualified practitioner furnishes it.
Medicare covers hepatitis C virus screening with FDA-approved tests when the beneficiary's primary care physician or practitioner orders it within a primary care setting, for beneficiaries who meet the eligibility conditions.
Medicare covers a lung cancer screening counseling and shared decision making visit before annual low dose CT screening, provided the NCD eligibility requirements are met.
Who We Are?
We’re a team of Indian grounded experts streamlining medical billing
services to US-based healthcare professionals for more than 10 years. We strategise specialty-specific conditions and agree working windows with each client, offering customized services.
Speak to our Experts on
End-to-End Medical Billing Services provider across entire US.
We offer medical billing services that feed to different types of medical practices.
Ambulance
Cardiology
Radiology
Family Practice
Ophthalmology
Whether you operate as an individual practitioner or manage a healthcare association with multiple sites, we offer a solution tailored to your requirements.
With over a decade of experience serving diverse specialties and provider groups across the U.S., we ensure you get local-quality support, regardless of location.
Trusted by 140+ Providers in All 50 States HIPAA-Compliant Offshore Billing Experts Specialized Teams for State-Specific Billing NeedsSelect your location below to learn how we support practices like yours.
To ensure top-notch service delivery, we use premier industry platforms similar to
Also, we offer support for custom APIs and integrations with customer systems, streamlining data synchronization and billing operations.
Discuss your Primary Care billing workflow, payer mix, backlog and reporting requirements with ICS. Compare a dedicated offshore FTE team with a percentage-based billing model, then choose the structure that fits your volume and control requirements.
For chronic-care populations, explore Endocrinology and Diabetes and Geriatrics billing services.
What is primary care billing?
Primary care billing involves coding and submitting claims for office visits, preventive care, and chronic condition management provided by primary care physicians.
What CPT codes are commonly used in primary care?
Common CPT codes include office visit E/M codes for new and established patients, along with preventive and care management codes.
What ICD-10 codes are used in primary care?
Primary care commonly uses ICD-10 codes for routine conditions, chronic diseases, preventive visits, and establishing care.
What changed with the 2021 E&M coding guidelines?
The 2021 changes eliminated history and physical exam as code selection criteria, replacing them with MDM complexity or total encounter time. ICS applies these guidelines correctly.
How do you handle same-day preventive and problem visits?
When both occur, we use appropriate modifiers (25) on the problem-focused service and bill preventive care separately per payer guidelines.
Do you handle chronic care management billing?
Yes, including 99490/99491/99487/99489 CCM codes with documentation of monthly care coordination time and activities.
Do you support primary care billing outsourcing?
Yes. We provide outsourced primary care billing services from India for U.S. clinics.
How do you reduce denials in primary care billing?
We focus on accurate coding, correct diagnosis linkage, eligibility checks, and proactive claim follow-up.
Do you handle provider taxonomy and enrollment issues?
Yes. We help ensure correct primary care provider codes and taxonomy usage.
Can you support multi-location primary care practices?
Yes. Our model scales easily across multiple providers and locations.
Which CPT codes are used for tobacco cessation counseling?
Since HCPCS G0436 and G0437 are no longer valid, the services are billed under CPT 99406 (greater than 3 minutes up to 10 minutes) or 99407 (greater than 10 minutes).
How often can obesity counseling visits occur in the first month?
Eligible beneficiaries may have one face-to-face obesity counseling visit every week for the first month of the benefit.
Which HCPCS codes describe lung cancer screening with LDCT?
G0296 describes the counseling visit for eligibility determination and shared decision making, and G0297 describes the low dose CT scan itself.
Tell us your specialty, payer mix and billing priorities.
Build a dedicated offshore team or align billing fees with collections.
“ Partnering with ICS transformed our revenue cycle. Claim approvals are faster, denials have dropped significantly, and we finally have clear visibility into our billing performance. ”
Founder, Sunrise Family Clinic
“ The ICS team is knowledgeable, responsive, and deeply committed to helping our practice grow. Their customized dashboard gives us real-time insights we never had before. ”
Orthopedic Surgeon, CareAxis Hospital
“ We were drowning in paperwork and delays before ICS stepped in. Their team streamlined everything, from eligibility checks to patient billing, and gave us time to focus on care. ”
Practice Manager, Lotus Women's Health Center
“ ICS is more than a billing service—they’re a strategic partner. Their compliance-first approach gives us confidence, and their results speak for themselves. ”
Pulmonologist, Airway Specialty Clinic
“ With ICS, we saw a 35% increase in collections within the first quarter. Their billing accuracy and follow-up on aging claims are unmatched. ”
Dermatologist, ClearSkin Clinic
